3
Basic Things To Expect From Your First Online Counseling Session
Life is a roller
coaster game, with ups and downs. Every minute we deal with different people
and other moods change upon the type of person we meet as everyone is unique
has different behavior. But everybody is afraid of something and people go into
depression. Everybody is having the day to a daily life problem. Some people
talk to their family or friends and relieve their stress. But some are alone
and they are insecure to share their feeling in front of people they know, some
people don't want to show their this phase of life and they keep things in
their heart and keep dying inside which lead to severe problems. So, to avoid
this and as a need of an hour with the help of advanced technology, we got the
idea of the online counseling session. So, what is do u think about online
counseling? What expectations do you have? Here are 3 basic expectations you
should have from your first counseling session.
3
Basic Expectations from the counselor.
Confidentiality
–
First of all everybody thinks whatever money we have given it should worth
it. Now a day's people are misusing
technology. Everybody fears getting used or betrayed. Nobody will say that they
are going to a counselor. As people with start judging them. So, the counselor
should keep all things confidential. Should have a good policy for the
customer. The safety of the patient is also important. As online sessions will
be on the website like skype, Facebook, insta or other social media or
telephone or video call. They should not leak confidential information of
patient example photos or video. As risk is everywhere. Make a proper contract
or consent form with all informative details.
Freedom
–
"Freedom of expression" is the basic expectation while counseling. If
you can't express your feeling you cannot continue the next session. Opening
someone's heart in front of unknown people is a kind of magic, we express
without any tension. This leads to communication. If we communicate the problems
of our life properly then we can move forward and change can happen over time.
We should feel positive after talking to the counselor. If the first session is
positive then only we will go for the next session. The counselor should build
confidence in patients. Like the next session will be more energetic. Don't
force his/her to say his problem. Build proper relations so he/she will tell
everything on their own will.
Beneficence
–
Counselor should charge the patient genuinely. As now a day people are behind
money. They are charging anything for anything. They should think about the
patient. They should not force patients if they don't want to continue. They
should look for patient beneficence as a counselor doesn't have to give
anything to patients other than time. I know time is money. But, being human is
the greatest power one can have. Believe inequality, at least give what you
take. Should have a good policy for the customer regarding each session, money
return if the patient doesn't want to continue with the further session. Always
ask for patient feedback. Make sure you don't force them to give positive
feedback.
Fruitful
End -
With this, I would like
to conclude that counselors should look into confidentiality, risk, safety, and
beneficence of customers. Should build counselor patient good relationship.
Make the environment positive and happy. I am not talking about just the first
session but at least after 4-5 sessions Counselor should make sure that the
patient is smiling and he is on right track. The patient is opening himself in
front of him without asking questions. The behavior of the patient change. The
counselor should make sure that he can deal with any problem and can stand on
his feelings and not let him come to this point that he will need any other
counseling session in his entire life. The counselor should act as a lifesaver
for that person. By this, I conclude that counseling is being a friend of a
needy person. I hope counseling will help positively. All the very best for
your roller coaster life. Love you ZINDAGI..!
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